Switch to an online computer and navigate to.Click Offline Activation and click Generate a Response Code.At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.If you cannot complete this process within 72 hours, contact Adobe Support for additional assistance. Complete this process within a 72-hour period. Make sure that you have access to a computer with Internet access to complete the steps below. Volume license customers can also use the Adobe Application Manager Enterprise Edition for assisting with this workflow.Ĭomplete this process for every offline computer that you want to activate. Store and volume license customers can use these steps. Selecting a region changes the language and/or content on that will never have an Internet connection must use the Offline Activation process to Activate. Select Remove Preferences, then Authenticate as an Administrator, and follow the onscreen instructions.Īdobe’s single-user license allows the installation of a single product license on two machines (such as one work machine and a home machine) used by the same user and not used concurrently. If you want to install a product on a third computer, you must first deactivate a previous installation on your computer. To safely uninstall on macOS, double-click the product installer in Applications/Utilities/Adobe Installers or double-click the Uninstall alias located in the Application folder.
Don't drag applications to the trash to uninstall them.
Select the product you want to uninstall, select Uninstall, and then follow the onscreen instructions.
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